Contact DrivenSellers
You can reach DrivenSellers by e-mail. Your account manager answers questions about leads, plans and your account. The support address handles tickets, refunds and privacy requests. Signed-in buyers can also open the Support page in the app and send a ticket.
Who is my account manager?
Your account manager is the person who looks after your account at DrivenSellers. Write to them about leads, AutoMatch, plans, the welcome gift or anything on your account. They can also be reached on the channels below when those are set.
Aaron, your account manager
E-mail
How do I reach support?
Write to the support address, or open the Support page after you sign in and create a ticket. We reply in the same place and by e-mail, so you can follow the thread in the app.
A ticket helps most when it names the lead or the record, says what you expected, and says what happened. That lets us check it without asking you again.
Support
Support e-mail
How do I ask for a refund?
Tell us within 5 days of buying an exclusive lead that it is not as described. Open MyCRM, find the lead and choose Request refund, or write to us from the Support page. You can ask once per lead.
If we approve it, the price goes back to your wallet. Data Pool records cannot be returned, but you can report a wrong record. Read the refund policy for the exact rules.
How do I make a privacy or removal request?
Write to the support address. You can ask to see, correct or delete personal information we hold about you. If someone asks to be removed from outreach or from our data, tell us and we will suppress their information from future pulls and exports.
The privacy policy explains what we collect and your rights. The data licence explains what buyers may do with Data Pool records, including how removal requests work.
Where can I find an answer faster?
Many questions are answered in the guides and on the homepage FAQ. The guides explain grades, prices, the Data Pool and how to contact owners within the calling laws.
Start with the seller lead guides, or read about DrivenSellers. Not a buyer yet? Make a free account and look at the leads first.
Common questions
Is there a phone number?
Your account manager can list a phone number on this page. When one is set, you see Text and Call links for it. E-mail always works.
How fast will I get a reply?
We do not publish a reply time. A ticket in the app keeps the whole conversation in one place.
Can I contact a seller through DrivenSellers?
No. After you buy a lead, the seller's contact details are yours. How you reach them is your responsibility, including the calling and texting laws.
Where do I report a wrong Data Pool record?
Open the record in the Data Pool and report it. You can also write to support.
I do not have an account yet. Who do I write to?
Write to the support address or the account manager listed above. You can also make a free account and send a ticket from the app.
Look at real graded leads before you spend a dollar.
Make a free account and open the cards. No card is needed to look.