Terms of Service

You need an account to use most of the site. You are responsible for keeping your password safe and for everything that happens under your account.

One person or company per account. We may ask you to verify who you are before you can buy or pull data.

Accounts activate right away, but you must confirm your e-mail address before you can pull properties or buy a lead. The confirmation link expires after a set time; you can ask for a new one.

We may place an account on hold for review instead of activating it instantly if it looks risky (for example, a disposable e-mail address or signs of automation).

A membership is a monthly plan (today: Starter, Growth, or Scale). You pay by card each month, and the plan renews until you cancel. You do not need a membership to buy exclusive leads or use the Data Pool.

Each time a monthly payment goes through, we add the amount you paid to your wallet as credit. In a normal month that is the plan price. If the charge is different (for example, after you switch plans mid-month), the credit matches the amount charged.

Wallet credit is prepaid money. You can spend it on exclusive leads and Data Pool properties. Credit you already received stays in your wallet if you cancel.

Wallet credit is spend-only by default. You can ask to cash out your wallet credit through a support ticket. We review each request.

If a plan payment is refunded or disputed with your bank, we take the matching credit back out of your wallet. We never take your wallet below $0. If you already spent that credit, we take back what is left, then bill you for the credit you already spent. The exception is bad-quality leads. If you report them and ask for a refund of credits, our support team handles it under our refund policy.

Plans, prices, and early-access times can change. We will tell you before a change applies to your next billing period.

Members see new exclusive leads before other buyers. Today, Scale members see a new lead right away, Growth members after 30 minutes, Starter members after 45 minutes, and everyone without a plan after 60 minutes. We set these times and may change them.

Early access is a head start, not a promise. Each exclusive lead is sold to one buyer only.

Auto-buy in AutoMatch is for members only. Everyone can use alerts. When your plan ends, your auto-buy rules switch to alerts. If a plan payment fails, early access and auto-buy pause until the payment is fixed.

We may give you a lead bonus balance. Only our team can add it to your account. It is not money and has no cash value.

A bonus can be used only to buy exclusive leads, never for the Data Pool. It is spent before your wallet cash. A bonus may have an expiry date, and any unused part is removed after that date.

You cannot withdraw a bonus, transfer it, or get it back as cash. If a lead bought with a bonus is refunded, the bonus part returns to your bonus balance, and only the cash part returns to your wallet.

Your account manager can unlock a welcome gift for your account. It is not given automatically. It is one balance of 20 free properties. A Data Pool property uses 1 of them. A free exclusive lead uses 10 of them, so the gift covers 2 free leads, 20 free properties, or a mix. It is one balance, not two gifts. Free leads are limited to certain grades, which we show before you take one.

The welcome gift has no cash value. It cannot be cashed out, transferred, or combined with another account's gift, and each person can get it once. We may withhold it, or remove what is left, for accounts that look risky or duplicate.

After the gift is used, each property you pull costs $0.20 from your wallet. The price is the same for members and non-members. It is shown before you spend anything. We may change these numbers.

Properties and lookups from the Data Pool are not refundable. The data is delivered right away, so it cannot be "returned."

If a record is wrong or unusable, report it. When you report a record you paid for from your wallet, we add 1 free property to your account, up to a monthly limit. You get nothing back for a record you took with a free property. It is never money.

An exclusive lead is sold to one buyer only. You pay the listed price from your wallet (and from your bonus balance first, if you have one).

If you believe an exclusive lead you purchased is not as described, you may ask for a refund within 5 days of purchase. If we approve it, we credit the price you paid back to your wallet, under our refund policy in effect at the time.

A lead you took free with your welcome gift is refunded the same way, but you get the gift units back instead of cash. Nothing is added to your wallet for a free lead.

There is never a coupon, discount, or membership price on an exclusive lead. The listed price is the same for every buyer.

You agree to use data and leads only for lawful purposes, to follow the rules in the Data Licence (including telemarketing and do-not-call rules), and not to resell, redistribute, or scrape data from the site.

We may suspend or close an account that we reasonably believe is breaking these terms, harming other users, or misusing the service.

You can cancel a paid plan at any time. It stays active until the end of the current billing period. Then early access stops. Your auto-buy rules switch to alerts. Wallet credit you already received stays in your wallet.

Cancelling does not automatically refund the current month. You can ask for a refund of the current month through a support ticket. We decide each request case by case.

We may suspend or terminate an account for violating these terms, non-payment, or fraud.

Properties and leads you already own remain yours to view in your account records after a plan ends, subject to this agreement.